Monitoring as a Service (MAAS)

Ensuring that all IT-related business operations are running smoothly through continuous surveillance.

Utilising Bridgenet’s specialised Network Operation Centre (NOC) allows us to proactively identify potential IT issues and expedite their resolution in a prompt and efficient manner.

As a NOC equipped service provider, we possess the capability to customise our solutions to facilitate comprehensive monitoring services that operate around the clock, 24/7.

 

Our monitoring solution is tailored for businesses and offers smooth integration, while also seamlessly scaling to meet your business needs. Furthermore, it includes expert-level knowledge and troubleshooting to ensure that all issues are promptly identified and resolved. 

 

Our MaaS is highly customisable with a low startup cost and even a flexible subscription model to suit the needs of your organisation. 

Our Monitoring as a Service (MaaS) categories

Co-Managed
Monitoring As A Service

  • Tailor-made Network Operations Centre Monitoring (24×7, 8×5, Off Office Hour, Vendor Management)
  • Escalation to Client’s Inhouse Resolver Group
  • Skill-based Technical Support
  • Client possesses the ownership of the tools that suits their IT environment

On-Demand
Monitoring As A Service

  • Tailor-made Network Operations Centre Monitoring (24×7, 8×5, Off Office Hour, Vendor Management)
  • Subscription-based for any IT assets
  • Choice of escalation to Client’s Inhouse Resolver Group / Subscription to Bridgenet’s Multi-Tiered Technical Support
  • Bridgenet possesses the ownership of the tools

APSolute
Monitoring As A Service

  • Dedicated Network Operations Centre Monitoring (24×7, 8×5, Off Office Hour, Vendor Management)
  • 24x7x365 Single Point of Contact Service Desk
  • Multi-Tiered Technical Support
  • Dedicated Service Delivery Manager and Account Manager to oversee the service.
  • Bridgenet possesses the ownership of the tools
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Co-Managed
Monitoring As A Service

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On-Demand
Monitoring As A Service

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APSolute
Monitoring As A Service

Network Operations Centre Monitoring

Tailor-made

Tailor-made

Dedicated 24x7

Ownership
of IT Tools

Client

Client / Bridgenet

Bridgenet

Service Delivery Manager

Shared

Shared

Shared / Dedicated

Technical
Support

Skill-based

Choice of Inhouse OR Based on Multi-tiered Subscription

Multi-tiered

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Co-Managed
Monitoring As A Service

side-img-02

On-Demand
Monitoring As A Service

side-img-03

APSolute
Monitoring As A Service

Network Operations Centre Monitoring

Tailor-made

Tailor-made

Dedicated 24x7

Ownership
of IT Tools

Client

Client / Bridgenet

Bridgenet

Service Delivery Manager

Shared

Shared

Shared / Dedicated

Technical
Support

Skill-based

Choice of Inhouse OR Based on Multi-tiered Subscription

Multi-tiered

Key features

We continually optimise your processes, workloads and operational structures while identifying solutions to help you reduce costs, improve agility, and meet your business objectives. Our Monitoring as a Service (MaaS) is:

Benefits of using Bridgenet Solutions’ MaaS

$Pay-as-you-use

A highly flexible PAYU business model that allows you to monitor your entire business’s infrastructure in the most cost effective way possible.

24/7 monitoring

Offers 24/7 monitoring of your infrastructure’s assets and ensures critical incidents are logged and all issues are accounted for.

Incidence monitoring

Offers incident monitoring and response so that no alerts are left unattended.

Highly Customisable Reports

Extensive reporting to ensure that business objectives are on track and met.

Improve IT
operations

We provide monthly review to clients to aid in improving their IT operations.

FAQ

Monitoring as a Service (MaaS) allows your organisation to stay on top of your IT-related business operations by constantly scanning and flagging potential issues and escalating to our multi-tiered technical support staff or your internal resolver group.

A network operations centre is a centralised location or service where IT assets like computers and networks are monitored and managed 24/7, and they’re usually the first line of defence against unforeseen IT issues.

  • Application support and management
  • Technical support
  • Cloud services
  • Endpoint protection
  • Disaster recovery

Our team of qualified IT personnel in Malaysia will perform a comprehensive evaluation of your business goals and suggest the category that best suits you.

 

Because of that, you don’t have to invest your business’s resources in developing new infrastructures, hiring, and training new IT personnel, reducing overall cost and risk in the long run.

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