Monitoring as a Service (MAAS)

Monitoring as a Service (MaaS) is an important measure to stop any disruption of IT services.

Bridgenet’s dedicated Network Operation Centre (NOC) monitors our clients’ IT infrastructure and applications.

Our NOC allows us to resolve issues at early stages via ‘alert and event’ before our client’s IT services are impacted. This can be implemented remotely with different platforms, approaches and capacities depending on the client’s needs.

Our Monitoring as a Service (MaaS) categories

Co-Managed Monitoring as a Service (MaaS)

Tailor-made Network Operations Centre Monitoring (24x7, 8x5, Off Office Hour, Vendor Management)

Escalation to Client’s Inhouse Resolver Group

Skill-based Technical Support

Client possesses the ownership of the tools that suits their IT environment

On-Demand Monitoring as a Service (MaaS)

Tailor-made Network Operations Centre Monitoring (24x7, 8x5, Off Office Hour, Vendor Management)

Subscription-based for any IT assets

Choice of escalation to Client’s Inhouse Resolver Group / Subscription to Bridgenet’s Multi-Tiered Technical Support

Bridgenet possesses the ownership of the tools

APSolute Monitoring as a Service (MaaS)

Dedicated Network Operations Centre Monitoring (24x7, 8x5, Off Office Hour, Vendor Management)

24x7x365 Single Point of Contact Service Desk

Multi-Tiered Technical Support

Dedicated Service Delivery Manager and Account Manager to oversee the service.

Bridgenet possesses the ownership of the tools

Key features

We continually optimise your processes, workloads and operational structures while identifying solutions to help you reduce costs, improve agility, and meet your business objectives. Our Monitoring as a Service (MaaS) is:

Business-centred

Trustworthy

Cost Effective

Expert-level Knowledge

Troubleshooting

Highly Resilient

Professionally Engineered